Wednesday, November 26, 2014

Microwave drama

In other non-important first world problems, we had to buy a new microwave.  The magnetometer went out on our 4 year old microwave, which just means that it stopped heating and cooking food.  We found it that it would cost $500 to replace the part vs. $150-$300 for a new microwave.  In the meantime we brought the one from the basement upstairs, which is about 7 years old. 

We went to Best Buy because it’s convenient and we’ve accumulated enough coupons/points/whatever thing they offer to make it the best deal.  We pick one out, and they tell us it will take about two weeks for delivery.  The plan is that it would be here the Friday before Thanksgiving.

On Thursday before it’s supposed to be here, Chris receives a phone call from Best Buy telling him that the microwave wouldn’t be in the next day, but would be in the Friday AFTER Thanksgiving.  Welp, okay that’s not going to work.  I use the microwave during Thanksgiving and I need the counter space the one we have is currently taking up.  So Chris walks the guy through his options: 1) The microwave needs to be here by Wednesday before Thanksgiving AND 2) We need a discount of at least $100 because now we have to install it ourselves OR 3) Cancel the order and refund our money.  The guy stumbles and Chris says, I’ll have time to wait for you to solve this for me.  If you can’t solve it, I won’t be buying that TV over there from Best Buy.

So the guy figures out he can ORDER IT ONLINE and have it shipped to arrive Monday and he gave us a $125 credit, which covered a 10 year warranty on the magnetometer.  Good, great, awesome.  Chris goes on Monday to pick it up and IT WASN’T THERE.  They took it out on a truck accidentally (??) and told Chris to come back a few hours later to pick it up.  Finally Chris gets the microwave home.

Our friend Mikael came over to help Chris install it and he opens the box to find out that THE MICROWAVE IS DENTED.  I just threw my hands in the air while some profanity tumbled out of my mouth, and said a small thank you that the kids were in their rooms. 

Chris called a local company, Appliance Factory Outlet, and they had a similar model available at their Westminster store.  So Chris and Mikael drove up there and brought home a non-dented, working microwave and installed it.  I have a microwave and counter space for Thanksgiving and we won’t be shopping at Best Buy for any major purchases again.

(I also have it good authority that you shouldn’t buy cameras directly from Olympus because you have to wait longer than 2 months and still never get your camera.)

No comments: